1bdt's Privacy Policy

The following types of information may be collected when you open an account, place bets, or use support services on the 1bdt platform:

• Identity information: Full name, date of birth, national ID number or passport number — required for identity verification.
• Contact information: Email address and mobile number, used for account registration and security communications.
• Financial information: Transaction records via bKash, Nagad, Rocket, or bank account — for processing deposits and withdrawals.
• Device & technical information: IP address, browser type, operating system, and access time — to ensure security.
• Usage history: Gaming activity, bet slip history, and session data — for responsible gaming monitoring.
• Communication records: Logs of your conversations with the support team via live chat or email.

1bdt collects information in several ways:

• Direct collection: When you fill out an account registration form, submit identity verification documents, or contact the support team.
• Automatic collection: Technical information is collected through cookies, web beacons, and log files when you visit the website.
• From third parties: Transaction confirmation information from payment processors such as bKash, Nagad, and Rocket.

Collected information is used for the following legitimate purposes:

• Creating and managing accounts and completing the identity verification process.
• Providing betting and gaming services without interruption.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Ensuring account security and preventing fraud.
• Monitoring responsible gaming practices and providing support when needed.
• Providing 24/7 customer support in both Bengali and English.
• Improving platform performance and analyzing user experience.
• Meeting legal obligations and keeping necessary records for dispute resolution.

The 1bdt website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the website experience.

• Essential cookies: Required to keep login sessions active and ensure security.
• Functional cookies: To remember your preferences (language, layout).
• Analytics cookies: To understand which parts of the site are used most — not personally identifiable.

You can disable cookies by changing your browser settings. However, some platform services may not work properly as a result.

1bdt does not sell your personal information to any third party for commercial purposes. Information may be shared in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, and bank transfer services — to complete transactions. These parties follow their own privacy policies.
• Technology service providers: For hosting, security, and software services — only the information necessary to provide those services.
• Legal authorities: When a valid legal claim or directive from a regulatory authority is received — in mandatory circumstances.
• Fraud prevention: Relevant information in investigations into money laundering or other financial crimes.

1bdt follows industry-standard technical and administrative measures to keep your personal information secure:

• SSL/TLS encryption: All data exchanged between your browser and our servers goes through an encrypted connection.
• Data encryption: Stored sensitive information is kept in encrypted form.
• Access controls: Only authorized personnel can access your information, and they are bound by confidentiality agreements.
• Regular security reviews: Regular security audits are conducted to identify system vulnerabilities.
• Firewall & DDoS protection: Servers and databases are protected from external attacks.

Although we take the strongest protective measures, it is not possible to guarantee 100% security when transferring information over the internet. We therefore also advise users to use strong passwords.

1bdt retains your personal information only for as long as necessary:

• All required information is retained while the account is active.
• Even after an account is closed, certain information may be kept for a specified period to meet legal obligations.
• Transaction records are retained for as long as needed for financial auditing purposes.
• After the set period, information is completely deleted or anonymized.

As a user of the 1bdt platform, you have the following rights over your own information:

• Right to access: You can find out what information we hold about you.
• Right to correction: If your information contains errors, you can request a correction.
• Right to deletion: You can request that your information be deleted beyond what is required by legal obligations.
• Right to object: You can object to the processing of your information for specific purposes.
• Data portability: You can request a copy of your information to download.

1bdt is for users aged 21 and above only. We do not knowingly collect any information from minors. An age verification process is in place at the time of registration.

If we are informed that someone under the age of 18 has registered on our platform, we will immediately close that account and delete the associated information. Report any concerns about this to [email protected].

1bdt may change or update this privacy policy from time to time. When changes occur:

• The updated version will be published on this page.
• The "Last updated" date at the top of the page will change.
• For significant changes, users will be notified by email.

Continuing to use the platform after a change takes effect means you have accepted the new policy. We recommend reviewing this page regularly.

1bdt's servers and systems may be located outside Bangladesh. Your information may be transferred to another country for processing. In such cases, we ensure that third parties follow appropriate protective measures and that the security of your information is maintained.

This privacy policy is an integral part of 1bdt's Terms & Conditions. Both documents should be read together. In the event of any conflict, this policy will take precedence on matters relating to privacy.

To learn more about the relationship between responsible gaming and personal data protection, visit our Responsible Gaming page.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live chat: Instant support is available 24/7 from any page on the site.
• Email: [email protected] (you can contact us in both Bengali and English).

We take every complaint and request seriously and aim to resolve them quickly. Protecting your information at 1bdt is our highest priority.